First Responder Recertification Nov23&24

Cancellation Policy

For cancellations made two or more weeks in advance, a cancellation fee of 30% of the service booked will be applied. No refund will be provided for cancellations made less than two weeks in advance or in the case of a no-show. If an emergency situation arises, please let us know so that we can address your specific situation. We recognize that there are circumstances out of your control (sudden illness, family emergencies, etc.), and we may make an exception to the above policy on those rare occasions. If you choose, we can provide a receipt for the charged fee. If you fail to show up or miss the course for any reason, you will not be eligible for any refund or compensation, and you will need to sign up for a new course. Rescheduling Policy: If a participant wishes to reschedule or make any changes to their course selection more than two weeks before the scheduled course, an admin fee of $50 + tax ($90 + tax for First Responder courses and recertifications) will be applied. Any requests for rescheduling, changes, or switches made within two weeks prior to the beginning of a course are not allowed, and no refunds will be applicable. Please note that rescheduling will be subject to course availability. Ollin Therapy reserves the right to change, cancel or relocate the course. ​ Late Policy: According to Canadian Red Cross guidelines, our instructors will not admit any participant who has arrived at the course later than 20 minutes for any reason. This is strictly enforced, please make sure you are on time for your class. If you miss your class, you would not be eligible for any refund or compensation and you would have to sign up for a new course. ​Physical Activity Disclaimer: For most individuals, the physical activity involved in the course should not pose a threat to your health. A small number of individuals may find the physical skill demonstrations required by the Canadian Red Cross strenuous. If you have a history of heart attack, heart conditions, respiratory problems, physical disabilities, are pregnant, or have muscle, bone, or joint injuries, we strongly recommend that you do not participate in the skills portion of the course until you consult a physician. If you are unsure as to whether or not you should participate in your scheduled course, please call us directly. If you wish to remain in the course but cannot physically perform all of the skills required by the Canadian Red Cross you will receive a participation letter inste

Contact Details

• 7800 Kennedy Road unit 303a, Markham, ON, Canada

  437 972 2282

  info@ollintherapy.ca